Rental Terms and Conditions

Hiring Information
The full terms and conditions are shown on the reverse of the hire contract/rental agreement. The rental insurance certificate is available for customers to inspect.

Rates
Rates include maintenance, oil and motoring club maintenance but exclude fuel. We reserve the rights to change rates without notice.

Drivers
The following are minimum requirements:

• Drivers must be aged 23-70.
• Special conditions and requirements apply to drivers aged 22 who have held a full driving licence for three years (please ask for more information).
• Additional drivers must be approved at the time of hire.
• All drivers must hold a full valid driving licence. It must have been held for a period of at least three years and is required to be produced at the commencement of each hire. Certain endorsements may be accepted at the discretion of the rental office up to a maximum of 6 points, additional checks will be required if convictions are other than SPs.
• Both parts of the driver’s licence is required
• Two additional forms of identification are also required – such as utility bill or passport (car insurance and mobile phone contracts are not accepted as proof of identity).
• All vans are comprehensively insured but the hirer is liable for an excess amount as noted on the Rental Agreement.
• A £300 deposit on a debit or credit car is required for every agreement.

Damage Liability
The damage liability waiver, included in the rates quoted, reduces the amount of insurance excess the hirer is liable for to the amount shown on the rental agreement. However the hirer remains liable for the full amount for negligent damage eg. Damage above cab height, kerbed or punctured tyres, damage to upholstery, radio theft, cigarette burns, broken mirrors, or the theft or loss of tools or accessories.

Payment
Before the commencement of a rental payment is required to cover the following:-

• All anticipated charges including VAT.
• A security deposit, refundable if the van is returned on time, in good condition and with a full tank of fuel.

Acceptable payment methods

• Credit Cards, Debit Cards, Cash or a Cheque with a valid banker’s card.

Additional Insurance
Personal accident, personal effects and goods in transit insurance cover is available. (Ask for more information on the rates and benefits of each policy).

Overseas Hirers
Hirers from overseas must produce a licence valid in their own country and maybe asked to submit an international driving permit.

Foreign Travel
Any customers wishing to hire a vehicle to be taken outside of England, Scotland, Wales or Northern Ireland may not do so without prior consent from the rental office. Overseas insurance is available at £50 per agreement. Additional terms and conditions apply to overseas travel, full details are available on request.

Extension of Rental Period
Should you wish to extend the hire beyond the agreed period you must notify the rental office in advance and pay for the additional charges incurred. Failure to pay these charges may result in lapsed insurance cover. The rental office will endeavour to accommodate your requirement but should they not be able to allow your extension you must return the vehicle at the originally agreed date and time.

Availability
Every effort will be made to provide the vehicle reserved. If this is not possible the rental office will endeavour to upgrade you to a larger alternative at the cost of the vehicle reserved.

Maximum Mileage
There is a maximum mileage of no more than 300 miles per day.

Management reserves the right to refuse a rental without giving a reason.